For a long time, people saw HubSpot as a more affordable option to Salesforce—a solid choice for small businesses and startups that needed a CRM but didn’t want to break the bank. However, HubSpot has come a long way, offering so much more than just customer management tools. It’s now a full-scale platform that supports nearly every aspect of a company’s digital operations. For startups, it’s an all-in-one solution that doesn’t just handle CRM but helps build an online presence, manage marketing, engage customers, and track sales, all from one place.
Let’s look at how a startup can use HubSpot to build a simple website and quickly tap into CRM tools to connect with customers.
Building a Website on HubSpot: Everything You Need in One Platform
In the past, building a website and setting up a CRM were separate tasks, each needing its own tools and expertise. HubSpot has made this process seamless by merging both functions on one platform, allowing startups to launch a professional-looking website with minimal technical know-how.
Drag-and-Drop Website Builder: HubSpot’s builder uses a straightforward drag-and-drop interface with customizable templates, making it easy to create a polished website without coding skills. Startups that may not have dedicated web developers can get a professional site up and running quickly.
SEO Tools: HubSpot includes built-in SEO tools that offer tips to improve search engine rankings. This helps startups optimize their site’s visibility without needing to invest in separate SEO software.
Built-In Hosting: With secure hosting included, there’s no need to look for a third-party provider. Plus, HubSpot’s hosting scales as your business grows.
Content Management System (CMS): HubSpot’s CMS allows startups to manage content creation, scheduling, and performance tracking all in one place. The CMS also provides analytics to measure engagement and fine-tune marketing strategies right from the start.
Putting HubSpot’s CRM to Work from Day One
Once your website is live, HubSpot’s CRM kicks in, fully integrated with the website to start capturing customer data right away. The CRM is free and comes loaded with features that help startups streamline sales processes without needing additional software.
Automatic Lead Capture: HubSpot’s CRM links to your website to capture leads from forms, live chats, and email signups automatically. There is no manual data entry—just a steady flow of potential customers.
Tracking Customer Interactions: HubSpot records each interaction, from email opens to website visits. This gives startups a clear view of engaged leads, helping them tailor their outreach and prioritize follow-ups.
Pipeline Management: With HubSpot’s visual sales pipeline, startups can track leads through each sales stage, creating a structured approach to customer relationships.
Email Marketing and Automation: The CRM includes email marketing tools that allow startups to send targeted campaigns. Automation features enable follow-up sequences, saving time while ensuring consistent customer engagement.
Scaling Up: HubSpot’s Expanding Ecosystem
HubSpot’s offerings go far beyond the basics of CRM and website building. As your startup grows, HubSpot’s ecosystem expands with you:
Marketing Hub: This hub adds social media management, ad tracking, and advanced analytics, empowering startups to scale their marketing efforts.
Sales Hub: HubSpot’s Sales Hub helps streamline the sales process with deal management, sales forecasting, and automation tools.
Service Hub: For startups focusing on customer support, the Service Hub offers ticketing, live chat, and feedback tools—all seamlessly connected to the CRM.
Why HubSpot Is Ideal for Startups
HubSpot’s biggest advantage is its connectivity. Many startups struggle with separate tools for marketing, sales, website management, and customer service, but HubSpot centralizes it all. Data flows effortlessly between functions, making things more efficient and enhancing the customer experience.
HubSpot’s flexible pricing also lets startups begin with the free CRM and add-on tools as they grow. This scalability makes it a great long-term investment, delivering increasing value as the business expands.
Conclusion
HubSpot may have started as a lower-cost CRM option, but today, it stands as a comprehensive platform that can support every stage of a startup’s growth journey. With its website builder, CRM, and expansive ecosystem of marketing and sales tools, HubSpot allows startups to focus on growth without needing to invest in separate tools and services. For those looking for a complete solution that scales with their needs, HubSpot is more than a “cheaper alternative”—a powerful foundation for digital success.
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